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AGENT GURU - THE BOOK!
INTRODUCTION
Modern inventions such as DVD, the digital camera and hand held devices
continue to have significant impact on the real estate professional. More
important, the proliferation of the internet continues to have a profound
personal impact on the agent and their customers. The real estate agents
longevity and capacity to achieve a higher profit margin depends on their
ability to embrace, incorporate and manage technology at home and at work.
The importance of the internet to the real estate industry continues to
rise. Computer users have drastically increased, and most consumers know
what a dot com address is. The focus, challenges and opportunities on-line
change almost daily. At a recent seminar, a dot com CEO remarked, "in
the Silicon Valley, if you ask me how many employees I have, I'll have
to ask you; what time is it?" As we blink an eye, the internet changes,
and the effects of it are not only felt in the Silicon Valley, but everywhere.
For real estate professionals, the internet offers valuable insight as
to the speed at which technology is born and moves, and how it effects
our daily lives. We are progressing beyond what were once considered inconceivable
advances in technology that dramatically impact our current lifestyle.
Throughout history inventions such as the video recorder presented new
opportunities. For example, while local and national video rental chains
multiplied a hundred fold overnight, altered entertainment and created
new jobs, the phenomena did not impact how agents list and sell real estate.
The internet, however, impacts everything. Since the internet has changed
the way in which we work and play, there is no escaping it or "curing
it" as if it were a bad cold. Learn it, use it and profit from internet
strategies discussed in this book.
"Why Do Realtors Need to Be On-line" was a standard course I
taught five years ago. Today, agents have new internet challenges that
include driving traffic, generating qualified leads, selling referrals,
bringing buyers and sellers together, coordinating a transaction and completing
a sale on-line. It seems silly that at one time I had to convince agents
to use the internet. The early "how to's" of getting on the
internet (i.e. navigation, design, speed, etc.) are now simple, daily
tasks that are easily managed by agents who net-surf frequently.
Agent's on-line goals have evolved from surfing the web, to developing
web pages, to building strategic business alliances. Agent Guru®
examines e-business practices and how successful agents, through continuous
change, have learned to reinvent themselves.
The reinvented agent has a new modifiable business model that includes
integrated technology products and services. The reinvented agent invests
his or her own money and time building a long-term strategic business
plan. The reinvented agent continually evaluates new business opportunities
and creative real estate strategies.
The agent who is thriving in the boom market of today will inevitably
see reverse market conditions and during the course of their careers,
will undoubtedly experience market fluctuations. The question is, will
they be prepared? History tells us that market conditions change. If you
are an agent who, as of yet, has been unwilling to reinvent yourself and
incorporate new ideas (specifically the internet) into your long-term
business plan, it may be too late; too late, because sound internet business
models are being built by the thousands by aggressive, young entrepreneurs
with a good idea, tons of venture capital and the determination to get
a piece of the action.
Tens of millions of dollars are being spent to bring buyer, seller and
the ancillary professionals together on-line with giant websites that
provide impressive aggregates of data and services, all without the direct
involvement of a real estate professional. Several of these national websites
charge the agent a referral fee in return for a qualified internet lead.
Some sites charge a yearly fee to be a member as well as the referral
fee. Other sites simply eliminate the independent, commissioned agent
and provide qualified prospects to their own salaried agents. Consumers
are becoming more and more comfortable in this non-traditional real estate
environment. Consequently, estimated on-line real estate transactions
this year with major portal sites are expected to be approximately eighteen
percent of the total transactions nationwide.
As the internet grows exponentially, numerous sites emerge providing all
manor of free services. These services may include the transfer of utility
service, mortgage applications, relocation services, insurance information,
home repair and maintenance, etc. The list goes on. A "one-stop-shop"
site, known as a portal website, presents unlimited possibilities that
allows the consumer to buy one or more services at the "click"
of a mouse, in addition to providing them with complete real estate service.
Not only is the agent competing against other agents and these giant portal
websites, many of which are owned and operated by major conglomerates,
they are also competing against thousands of "for sale by owners,"
who can now post their own home for sale on the web without any cost to
the homeowner.
Many of these "for sale by owner" sites started around 1994,
but were unsuccessful because the internet had not yet been adopted by
the general public. Those same "FSBO" sites have taken the time
to analyze and identify market strategies and have learned from their
mistakes. Now, these sites are bigger and better and are successfully
competing against the agent. The traditional agent must have superior
strategies and services both off and on-line to gain the competitive advantage.
During the mid 1980s, anyone with a real estate license could be successful.
Consequently, agents did not have a professional image with the general
public. With technology, the real estate agent, who was once compared
to a used car salesman, has evolved into a true professional. Real estate
sales is no longer the "get rich quick" job for the retired,
bored, or individual who marches to a different drummer!
Today, most real estate professionals are full time and very good at what
they do. Technology has helped to eliminate the incompetent "wanna-be"
agents. Today's professional agent, who I have identified as the agent
guru®, works long hours and earns every penny they make. It is the
age of the agent guru®. By definition, the agent guru® of the
new millennium is savvy, well educated and experienced, not only in real
estate, but technology, customer service and all other consumer needs
from financing to home furnishings.
The agent guru® must provide an invaluable portal of useful consumer
services from his or her own website. The agent guru® must also be
linked to various on-line listing databases and registered with all the
major on-line websites providing comprehensive services and lead generation.
Agent's must be set up to receive faxes from their website, provide real
time on-line chats, provide a secured area where buyers and sellers can
check the status of their transaction, and ultimately conduct the entire
transaction through their web browser!
If you are not an agent guru® yet, relax. There is still time to
be one! Read this book! Learn about agent portal promotion, affiliate
hyperlinking, what makes an agent successful on the internet and much
more!
WHAT THE CHAPTERS INCLUDE:
Chapter 1, Understanding The Website Process
This chapter discusses the differences between a static and dynamic website.
It outlines and identifies interactive website tools and gives the reader
an in- depth look at the relevance and need for website promotion.
Chapter 2, Hyperlinking, The Key To Driving Traffic
Hyperlinking consists of both internal and external elements that are
used to build affiliate partnerships on-line. This chapter gives you a
definition and understanding of hyperlinking as well as agent, office,
national and other types of ancillary hyperlink information. It also discusses
the real estate agents listing link options.
Chapter 3, Developing A Successful Site
This chapter discusses domain name usage, statistical tracking, architectural
setup, marketing, on-line affiliations and maintenance. It provides you
with examples of top agent website strategies and their tips for on-line
success.
Chapter 4, Search Engines
Examine the misunderstood and misguided information about search engines.
Learn about search registration versus submission, techniques for high
visibility, how the top engines work, and the meaning of "guaranteed
placement".
Chapter 5, Know Your Competition On-Line
Just as the agent needs to know off-line who their competition is, they
also need to know the on-line competition! As an internet real estate
novice, intermediate, or expert net-surfer, it may be difficult to analyze
your on-line competitors and their strategies if you do not know what
to look for. This chapter examines friend and foe on-line, and what experienced
agents are doing to make a difference.
Chapter 6, Reinventing The Agent
Imagine yourself as the consumer and not as a real estate agent. The consumer
has a harder time deciphering real estate lingo than web acronyms. Chapter
6 gives you insight into consumer internet expectations and provides information
about on-line contact management, intranets, and new real estate concepts.
Chapter 7, Real Estate Trends
Hand held devices, WebTV, high speed lines, telecommuting, job sharing
and other technological advances, that are already here, will effect an
agents future decision making. Gain information about how these advances
will continue to impact you and your business.
Agent Guru® retails for only $24.95. (plus $3.50 shipping & handling)
However, you can purchase used copies on either Amazon.com, Half.com,
or other online bookstores.
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